The Waiting Room Pool
Your own unique private pool and hot tub experience is waiting
here for you at The Waiting Room Pool
PLEASE NOTE THAT ON 1ST JANUARY 2025 THE WAITING ROOM POOL WILL CLOSE FOR BUSINESS AT THE END OF THE DAY AND WILL RE-OPEN ON 18TH JANUARY.
WE WILL BE TAKING SOME TIME OUT AND CARRYING OUT IMPROVEMENTS ANDF MAINTENANCE ON THE FACILITIES DURING THIS TIME
If you’re looking to hire your own unique and private pool and hot tub experience then look no further… The Waiting Room Pool is an ambient 28-30 degrees and offers a wonderful swimming experience.
At five feet in depth and twenty feet in length it’s a perfect size for family and friends to enjoy quality time together in a stunning and clean environment. The hot tub generously accommodates up to six persons and the wonderful body jets add to the relaxing experience.
The pool facilities are cleaned in-between every hire and the environment and facilities is closely monitored and well maintained. The pool and hot tub water is tested across the day, removing the need for the water to be overloaded with chemicals and enabling us to use just the right amount to avoid the unpleasant strong chlorine smell and ‘eye sting’ which can sometimes be experienced in larger commercial pools who often lack the resources to provide the level of attention to detail that we do.
There are two changing cubicles with long mirrors and one has a chair for those less able or with a disability, a baby changing station, a toilet and wash hand basin and a screened shower cubicle with overhead and hand held shower and powerful body jets.
Private swimming lessons are available – contact: swimwithfaye@gmail.com for details
Indoor Heated Private Pool Hire Includes:
- Unique private pool and hot tub
- Historic location set on the original passenger platform at Old Luckett Station
- Private changing room facilities with changing cubicles, shower, toilet and sink
- Warm pool heated 28-30 degrees
- Pool 20 feet x 11 feet x 5 feet deep
- Handrails on either side of pool – ideal for those wishing to exercise
- Wide steps with central handrail leading into the pool
- Can be hired for 1, 1.5 or 2 hours for your exclusive private use
- Standard hire 1 to 10 people
- Open all year round early till late, 7 days per week
- Bluetooth speakers
- Free Wi-Fi
- Ample free parking beside the pool building
- Baby changing station
- Fully centrally heated
- Family friendly
- Quietly situated, tucked away stunning location
- Great place to relax and unwind
- Cleaned before and after every hire
- Private swimming lessons available – contact: swimwithfaye@gmail.com
Our facilities provide hirers with the opportunity to enjoy their ‘Luckett moment’ opting to enjoy their precious leisure time in a peaceful and private environment.
Why not book your own unique pool and hot tub experience today and find out for yourself why we’re the go to place here in the stunning Tamar Valley.
What are you waiting for?
The Waiting Room Pool provides free Wi-Fi, Bluetooth speakers, two lounger chairs, pool noodles and swim floats for use in the pool
Hire Types & Prices
The Waiting Room Pool is a unique private hire swimming pool and hot tub with changing facilities – open all year round, seven days per week, early until late
Swimming Only Hire
| Number of People | Time (minutes) | Cost |
|---|---|---|
| 1-6 | 60 | £34 |
| 1-6 | 90 | £49 |
| 7-10 | 90 | £81 |
| 1-6 | 120 | £64 |
| 7-10 | 120 | £105 |
Swimming & Hot Tub Hire
| Number of People | Time (minutes) | Cost |
|---|---|---|
| 1-6 | 60 | £45 |
| 1-6 | 90 | £65 |
| 7-10 | 90 | £107 |
| 1-6 | 120 | £85 |
| 7-10 | 120 | £133 |
Enquiries: please complete our online enquiry form and we will get back to you within 24 hours
Frequently Asked Questions
The pool is heated to 28-30 degrees.
PLEASE DO NOT ARRIVE EARLY as your parking space becomes available when the hirer before you departs.
Parking is located on LOWER DRIVEWAY which is close to the pool building.
As you enter through the gates into the Old Station, keep driving through the upper driveway and take a left after the white gate driving down onto the lower driveway.
When you turn down on to the lower driveway you’ll find it easier to drive forwards and reverse back – especially when there is more than one vehicle in your group parking.
Yes, your chosen hire time includes arrival, your time in the pool and departure.
You are required to be off site by the end of your hire.
If 60 minutes isn’t long enough to easily achieve this, PLEASE book another time slot of 90 minutes or 120 minutes as we leave 15 minutes in between each hire for cleaning, testing and preparing for the next hire. Poor timekeeping impacts on us and other hirers. Thank you
Yes.
Every single person attending is included in the total number on the booking.
This includes swimmers, non swimmers, babies, children, spectators, carers, friends, relatives.
PLEASE DO NOT ARRIVE more than five minutes before your hire time.
When each hire group departs, we have just 15 minutes to carry out our cleaning and monitoring routines and prepare the pool and hot tub for the incoming hire group.
If every hirer arrives and departs on time, our private drive and the main entrance into the Old Station will be kept clear at all times.
Our postcode is PL17 8HB, we are located just off the B3257 between Seven Stones and Kelly Bray, close to the top of Luckett Hill. When you turn into Luckett Hill, we are the first house, just after the railway bridge, on the right-hand side.
We include a selection of pool noodles and floats/ small toys.
When we first opened we included inflatables but all were destroyed. Consequently, we do not supply inflatables for standard hire.
Yes, no problem as long as they are clean.
Yes. email, message or call us and we can transfer, amend or cancel your booking as required.
No, please do not bring your pets to The Waiting Room Pool and please do not leave them unattended in your vehicle during your hire.
Yes, before booking please call us to discuss.
We will not adapt or change the current facilities which has potential hazards for less able users; such as steep entrance steps up to the platform, a step up into The Waiting Room Pool building and an unavoidably wet environment at times but, if we (and you) consider our facilities to be suitable for you, we will do our best to accommodate you if we can.
If we (or you) have any concern of specific potential health and safety risk, we will always take your/our concerns seriously and put the health and safety of our pool users first and, in doing so, we may choose to decline a booking on this basis.
This said, we have a large number of people with a range of mobility issues and disabilities using our facilities on a regular basis as our private, quiet and safe environment works well for many people who can’t cope in or prefer not to use a busy/larger commercial pool.
We use a chlorinated filtration system.
Yes, Bluetooth speakers are provided and there is a remote control (in the changing room) to pair your device to Spotify or similar.
Yes, the access code is displayed on the changing room noticeboard.
We open seven days per week all year round.
Opening times vary from day to day but we are generally open between 9am and 5pm as a minimum. If you would like to book an earlier or a later hire time than advertised, if we can, we are happy to accommodate you, just send us a message or complete the online enquiry form.
Our booking calendars display five weeks of advance availability and new dates are added frequently.
Children’s parties or any other type of party or private event is not permitted at the pool.
For a number of reasons, for the time being we have made the decision not to hold children’s parties at the pool.
If you wish to discuss, do message us or give us a call as we are open to considering a limited number of parties or events that fit with our pool.
Contact us with details and we will reply within 24 hours
No, hire is for The Waiting Room Pool only, we do not rent out our gardens and grounds for any other purpose. Bringing food to or eating food at our premises is strictly prohibited.
No, eating is strictly prohibited, the only drink permitted inside the pool building is water.
Please contact the owners before booking, in some cases one person may hire the pool but this must be agreed with the owners first.
Yes, depending on your request. 1-6 and 7-10 booking types we can add an extra person onto the booking with no problem, if the extra person(s) take you into the next category, we’ll require payment for the differential in price.
We may accept an additional person(s) over ten people, depending on the bathing loads on the day and the specific hire details.
One tenth of the booking fee is payable for an extra person above ten people. Agreement is required prior to hire and will not be agreed at the time of hire.
No, smoking is strictly prohibited at The Waiting Room Pool or anywhere in the Old Station grounds.
Strictly NO
If you are not a member of and accounted for in, the hire group attending The Waiting Room Pool, you are strictly not permitted in the Old Station grounds for any reason without prior agreement.
Rules and Terms of Use
- Hirers must be aged 18 or over to book The Waiting Room Pool
- The person who makes the booking will be known as the ‘Group Leader’ and takes responsibility for the health and safety and behaviour of all members of their Group
- The Group Leader must ensure that everyone in their Group is made aware of and adheres to all terms and conditions of The Waiting Room Pool hire, house keeping, pool and hot tub rules – which, for easy reference, will also be on display on the notice board in The Waiting Room Pool changing room area
- The Group Leader or any member of the Group who fails to abide by the terms and conditions of The Waiting Room Pool hire may be asked to leave the Old Station premises and may not be permitted to book The Waiting Room Pool again in the future
- No lifeguard or video surveillance is provided in The Waiting Room Pool. The Group Leader and their Group must take responsibility for their own health and safety and must be aware that they enter the Old Station grounds and use The Waiting Room Pool facilities at their own risk
- The Group Leader must ensure that at least one adult swimmer (over 18 years of age) takes responsibility for every two babies/young children or inexperienced/non swimmers in their Group
- Whilst using The Waiting Room Pool facilities, the Group Leader must keep a mobile phone available with contact details of the Owners (Jacqui: 07976 700870 / Tim: 07930 743630) in case help is needed or, in the event of an emergency to call the emergency services. Please note that the Owners may not always be on site and/or available to respond during your period of hire. Note: free Wi-Fi is provided so the Group Leader can connect to their phone network using the Wi-Fi signal at the start of their hire session to be prepared for an emergency.
- An emergency button is fitted on the wall next to noticeboard in the changing room area – in the event of an emergency of any type the Group Leader or any member of the Group should press this button which activates an external alarm siren for the Owners attention, who will attend the site as quickly as possible on hearing the alarm
- The Owners of The Waiting Room Pool will not be held responsible or liable for any injury, illness, accident of the Group Leader or their Group or the loss or damage to their property however caused either directly or indirectly in or outside of The Waiting Room Pool or in the grounds of or en route to the Old Station
- The Owners of The Waiting Room Pool reserve the right to cancel any booking at any time without reason or prior notice – although notice will always be given if possible
- The Group Leader is not permitted to sub-let their booking to another person
- Group Leaders or members of their Group’s dogs/pets are not permitted at the Old Station and must not be left unattended in vehicles parked at the Old Station during their period of hire without the prior agreement from the Owners
- The Group Leader and their Group to be aware that CCTV is in operation at the entrance to and in the grounds of the Old Station but is not provided inside The Waiting Room Pool building
Please give consideration to the efficient and effective running of The Waiting Room Pool facilities
At the end of your hire, please ensure everything is left clean, tidy and in the same order you found it in on arrival. Being an old railway station, by default, all hire sessions should run on time with no delays! We would therefore appreciate that Group Leaders and their Group arrive and depart within the agreed hire time
- Your hire agreement is for the hire of the facilities at The Waiting Room Pool ONLY parking in the designated parking spaces provided
- The Group Leader must ensure that all members of the group park in the allocated spaces provided and enter and leave the Old Station by the same route and do not trespass on to the Old Station grounds, which is the Owners private home and gardens
- The Waiting Room Pool is located in a rural residential area, we would therefore appreciate all noise outside of the building to be kept to a minimum as you arrive and leave the Old Station
- Outdoor footwear must be removed before entering The Waiting Room Pool building and placed in the storage box provided at the entrance
- Talcum powder is not permitted inside The Waiting Room Pool building
- Used swim nappies must be taken home with hirers at the end of hire
- The Hire Group is welcome to pair their devices with the built in bluetooth speakers provided; instructions for use can be found in the changing room area. Please use the remote control with dry hands only
- If the Group Leader and Group find anything to be damaged, faulty or broken or if any faults, breakages or damage occurs during your period of hire, please report the details to the Owners straight away: Jacqui: 07976 700870 or Tim: 07930 743630
- Eating, drinking, smoking, vaping or taking any form of banned drugs or substances is strictly prohibited in the pool, hot tub or inside The Waiting Room Pool building or Old Station grounds
- If you are suffering from a contagious or transmittable illness, are feeling unwell, dizzy or faint or if you have open cuts, sores or wounds or are bleeding, if you have a severe outbreak of eczema or if you have suffered from a bout of diarrhoea or vomiting in the previous 48 hours you are strictly not permitted to use the pool or hot tub
- To maintain the health and water quality of the pool and hot tub, please shower and wash with soap and water, removing make up, spray tan, sun tan lotions and body creams before and after using the facilities
- Long hair should be tied up with a band which is available in the changing room area
- Do not bring detergents, oils, soap, powder, lotions, creams or liquids into the pool or hot tub
- It is not advisable to use the pool or hot tub after consuming a heavy meal
- Before entering the pool, parents/carers of any babies, young children or adults who wear nappies, must ensure that good quality adequate swim nappies have been fitted to ensure the safe water quality is maintained for all pool users
- Any used nappies must be changed in the changing room area only
- Running, back flipping, pushing, ‘bombing’, fighting or boisterous play in or around the pool or poolside is not permitted
- Diving is not permitted at the pool which is 1.5 metres or 5 feet deep
- We particularly ask that Group Leaders (hirers) and their Group, agree to look out for each other, especially whilst in the pool
Please be aware that babies and anyone under the age of 15 years are particularly vulnerable in the The Waiting Room Pool environment, we mention this because, very sadly, half of all recorded drowning fatalities in the UK are in this age group – so please be aware of this and considerate to all members in the Group
The health and safety of all members of each hire Groups’ is our number one priority so please be aware that every accident and drowning preventable;
Please be aware that there is usually little or no warning of a person drowning, especially a baby or young child and this event can occur in complete silence without any signs of distress so please always keep a close eye on all members of your Group and be especially focused of any inexperienced or non swimmers in your Group
- Eating, drinking, smoking, vaping, taking any form of banned drugs or substances is strictly prohibited in the pool, hot tub or inside The Waiting Room Pool building or Old Station grounds
- If you are suffering from a contagious or transmittable illness, are feeling unwell, dizzy or faint or if you have open cuts, sores or wounds or are bleeding, if you have a severe outbreak of eczema or if you have suffered from a bout of diarrhoea or vomiting in the previous 48 hours you are strictly not permitted to use the pool or hot tub
- To maintain the health and water quality of the pool and hot tub, please shower and wash with soap and water, removing make up, spray tan, sun tan lotions and body creams before and after using the facilities.
- Long hair should be tied up with a band which is available in the changing room area
- Do not bring detergents, oils, soap, powder, lotions, creams or liquids into the swimming pool or hot tub
- It is not advisable to use the pool or hot tub after consuming a heavy meal
- The maximum number of bathers in the hot tub is six
- Babies and children under 14 years of age are not permitted to use the hot tub
- If you are pregnant, suffering from a heart condition, low or high blood pressure, epilepsy, diabetes, hearing or sight impairment or any known serious illness, or are generally not feeling well or are in a poor state of health, please contact your doctor for advice before using the hot tub
- For your health and safety, please do not enter the hot tub if it is more than 39.5 degrees (check the display) and contact the Owners
- Enter and exit the hot tub slowly and carefully to avoid falling or slipping, be aware that the steps and the floor around the hot tub area may be wet so always take extra care
- Users are not permitted to jump or dive into the hot tub or submerge their head under the water
- It is advisable not to stay in the hot tub for more than 15 minutes at a time; take a break and cool off in between soaks
- Do not sit, lie or walk on the hot tub cover
- Do not adjust any of the settings on the hot tub. The only controls for hirers use are the lights and jets buttons. Do not turn off the jets inside the tub, these act to keep the hot tub water clean and fresh whilst in operation
- Please do not attempt to clean the hot tub
Bookings for hire of The Waiting Room Pool may be cancelled by the hirer up to 48 hours in advance of hire, after this time no refunds will be given for any reason. Please contact the Owners if you would like to cancel or transfer a booking to another date/time.
All refunds will be payable minus the booking fee incurred by the Owners at time of booking.
The Waiting Room Pool - A Short History
We purchased Old Luckett Station in 2017 and spent the last few years renovating the buildings, gardens and grounds.
The Waiting Room Pool is our most recent project and following a complete overhaul and re-fit we opened the doors for business in late March 2023.
In preparing to launch our new business, we got lots of input from local friends and relatives; we shared a vision for The Waiting Room and wanted to breathe new life back into an under-used building and the facilities housed within.
A new life and purpose felt right for The Waiting Room as the Old Station was once an important hub playing a big part in community life here in the Tamar Valley.
Our facilities are totally unique in all respects and we enjoy taking care of our business together as a ‘can-do’, positive husband and wife team. We’re personally involved in the day to day running, promoting, maintaining, cleaning and operations so naturally we have a close attachment to our business, which we believe is how it should be.
We are well supported with the guidance and help of family and friends, a local pool engineer, a reliable plumber and electrician who provide much needed knowledge and skills to ensure we keep our business running efficiently and smoothly.
We aim to keep operating throughout the year, seven days a week planning only to close when we have a day off or need a break. Many local people use the facilities regularly and appreciate having this resource on their doorstep so naturally we want to make sure we provide a reliable service to those who require it.
We have been touched and amazed by the response we’ve received to our new business; recently a local family told me that visiting the pool is their ‘favourite time of the week’ and another said they have relief from chronic pain when using the hot tub, whilst others experience a sense of peace and relaxation when they visit. If that wasn’t enough, our home life is now filled with the sound of laughter and splashing good fun ringing around the station platforms, it’s a magical place to live!
A new life and purpose felt right for The Waiting Room as the Old Station was once an important hub playing a big part in community life here in the Tamar Valley.
Several retired couples regularly use our facilities for low impact gentle exercise; with one couple advising us that ‘it’s been many years since we last used a pool’. Many of our hirers confirm that they feel happier, more confident, safe and comfortable in a private swimming pool environment.
It’s wonderful to know that our facilities work so well for people, we have to admit that, one of our favourite uses of the pool is when a group of ladies hire as part of a pampering day: the hot tub and pool hire being one of the many treats planned for the day ahead, lots of laughter and fun emits from the building and we love that friends are using the facilities to share quality private time together.
The range of uses and visitors is more varied than we could ever have imagined when we first opened and as we aspired to be as inclusive and useful as possible to our local community, we believe that our wishes have certainly been fulfilled.
We pride ourselves on keeping the premises pristine; cleaning before and after every hire and personally managing chemical levels used in our pool and hot tub carefully, with several tests taking place across each day. Many hirers have commented on the gentleness of the water quality in our pool and we’re proud that we are in a position to avoid the unnecessarily over-use of chemicals at our facilities which can sometimes be the case with larger/busier commercial pools.
We look forward to welcoming return and new customers in the future and will continue to do our best to make each hirer’s visit a good experience all we ask in return is for hirers to respect us and our facilities, follow the rules and terms and conditions and especially please observe your individual hire arrival and departure times as one of the few negatives that impacts our personal lives here is early arrivals and late departures… ironically, just as it might if we were still operating as a train station!
Tim and Jacqui
